Privacy Policy for Mechtutoring.com
Effective Date: January 1, 2023
At Mechtutoring.com, we are committed to respecting and protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you interact with our website and services. By creating an account or using our services, you consent to the practices described in this policy.
1. Data Controller
For the purposes of data protection laws, the data controller responsible for your personal data is Atinderpal Singh, operating from India, with a postal address at Postal Code 148101.
If you have any concerns or queries regarding the collection or use of your data, please contact us at [atinder777@gmail.com].
2. Information We Collect
We collect a range of personal information necessary to provide our tutoring services. When you create an account on Mechtutoring.com, we collect the following information:
- Full Name: To personalize your experience and for identification purposes.
- Student ID Number (Concordia University): To verify your academic affiliation and ensure you receive course-related services specific to your institution.
- Phone Number: For direct communication and account recovery purposes.
- Email Address: To provide you with course updates, materials, and administrative notifications.
- Preferred Mode of Contact: To respect your communication preferences (email, phone, or WhatsApp).
- Date of Birth: For identification purposes and eligibility verification.
- Course Information: To tailor our tutoring services to the specific courses in which you are enrolled.
- Course Type: Information such as the type of course (e.g., Final Crash Course) helps us better cater to your academic needs.
- WhatsApp Number (if different from the provided phone number): For direct communication regarding tutoring updates and materials if you prefer WhatsApp as a communication channel.
3. How We Use Your Information
The personal information we collect is used for the following purposes:
- Account Creation and Management: We use your details to set up, manage, and maintain your Mechtutoring.com account.
- Providing Course Access: Your course-specific details allow us to grant you access to the appropriate course materials, tutoring services, and study resources.
- Communication: We use your contact information to send important updates related to your course schedule, changes in tutoring sessions, or other relevant information.
- Improving Service Delivery: We may use your data to improve the efficiency and relevance of our tutoring services, ensuring you receive an experience that matches your academic needs.
- Compliance with Legal Obligations: In certain cases, we may process your data to fulfill legal obligations or protect the security and integrity of our services.
4. Data Retention
We only retain your personal data for as long as necessary to provide you with our tutoring services or to comply with legal requirements. Specifically:
- During Enrollment: We retain your data while you are actively enrolled in any course or tutoring session offered by Mechtutoring.com.
- Post-Course Completion: Upon completion of your course, we will delete your account and all associated personal information within a reasonable period, unless we are required to retain it longer for legal, tax, or regulatory purposes.
Once your account is deleted, your personal data is permanently erased from our systems.
5. Data Security
We prioritize the security of your personal information. To prevent unauthorized access, misuse, alteration, or destruction of your data, we implement a range of security measures, including but not limited to:
- Encryption: Sensitive information, such as login credentials, is protected using industry-standard encryption protocols.
- Access Controls: Only authorized personnel with a legitimate need have access to your data.
- Regular Audits: We periodically review our security policies and practices to ensure continued protection of your information.
Despite our efforts to secure your data, no security system is foolproof. Therefore, we cannot guarantee the absolute security of your personal information.
6. Sharing of Information
We respect your privacy and do not sell, rent, or trade your personal information to third parties for marketing purposes. However, we may share your information under the following circumstances:
- Service Providers: We may share your data with trusted third-party service providers who assist us in operating our website, managing courses, or providing tutoring services, as long as these parties agree to keep your information confidential and secure.
- Legal Compliance: We may disclose your personal information if required to do so by law or in response to valid legal requests, such as court orders or regulatory mandates.
In all cases, any third-party service providers are obligated to protect your information and only use it as instructed by us.
7. International Data Transfers
As Mechtutoring.com is based in Canada, with the data controller located in India, your personal data may be transferred and processed internationally. We take appropriate steps to ensure that any such transfers comply with applicable data protection laws, including:
- Ensuring adequate protection is in place during the transfer process.
- Implementing contractual safeguards to ensure your data remains protected when transferred outside your country of residence.
By using our services, you consent to the transfer of your data to Canada, India, or other jurisdictions as necessary to provide the services.
8. Your Rights
You have specific rights regarding your personal information, as provided under applicable data protection laws. These rights include:
- Right to Access: You can request a copy of the personal information we hold about you.
- Right to Rectification: You can request that we correct any inaccuracies in your personal information.
- Right to Deletion: You can request that we delete your personal information, subject to any legal obligations requiring its retention.
- Right to Withdraw Consent: You may withdraw your consent for the processing of your personal data at any time.
- Right to Data Portability: You may request that we transfer your personal data to another service provider where technically feasible.
To exercise any of these rights or for more information, please contact Atinderpal Singh at [atinder777@gmail.com].
9. Changes to the Privacy Policy
We reserve the right to update this Privacy Policy as needed to reflect changes in our practices, legal requirements, or other operational considerations. Any updates will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
10. Contact Us
If you have any questions or concerns regarding this Privacy Policy, your personal data, or the practices of Mechtutoring.com, please contact:
Atinderpal Singh
Postal Code: 148101, India
Email: [atinder777@gmail.com]
Legal Action
The User’s personal data may be utilized by the Data Controller for legal purposes, including during legal proceedings or in the stages leading to possible legal action arising from improper use of this website (Mechtutoring.com) or its related services. The User acknowledges that the Data Controller may be required to disclose personal data upon the request of public authorities as part of any legal or regulatory obligations.
Additional Information about the User’s Personal Data
In addition to the information provided in this Privacy Policy, Mechtutoring.com may provide Users with additional, specific information concerning particular services or the collection and processing of personal data upon request.
Information Not Contained in This Policy
More details regarding the collection or processing of personal data may be requested from the Data Controller at any time. Please refer to the contact information provided at the beginning of this document.
The Rights of Users
Users have the right, at any time, to know whether their personal data has been stored. Users can contact the Data Controller to learn about the contents and origin of their data, verify its accuracy, or request that it be supplemented, deleted, updated, or corrected. Users may also request the transformation of their data into an anonymous format or the blocking of any data handled in violation of the law, as well as object to its processing for legitimate reasons. All such requests should be directed to the Data Controller using the contact information provided in this Privacy Policy.
Changes to This Privacy Policy
The Data Controller reserves the right to modify this Privacy Policy at any time by notifying Users on this page. Users are strongly encouraged to check this page regularly, referring to the date of the last update listed at the bottom. If a User objects to any changes to this policy, they must cease using Mechtutoring.com and may request that their personal data be removed. Unless otherwise specified, the current Privacy Policy applies to all personal data the Data Controller holds about Users.
Information About This Privacy Policy
The Data Controller, Atinderpal Singh, is responsible for this Privacy Policy, which has been drafted by the Data Controller and is hosted on the servers of Mechtutoring.com.
Personal Data (or Data)
Personal Data refers to any information regarding a natural person, a legal entity, an institution, or an association that is, or can be, identified directly or indirectly by reference to any other information, including a personal identification number or other identifying elements.
Usage Data
Usage Data is information collected automatically from this website (MechTutoring.com) or third-party services integrated into the website. This data may include: the IP addresses or domain names of the devices used by Users, URI (Uniform Resource Identifier) addresses, the time of requests, the method used to submit requests to the server, the size of the file returned, status codes indicating the server response (e.g., successful or error), the country of origin, browser and operating system details, the amount of time spent on each page, and the sequence of pages visited. Additional details may include device information and technical data concerning the User’s IT environment.
User
The individual using this website or service must be the Data Subject or have authorization from the Data Subject to whom the Personal Data refers.
Data Subject
The individual (natural person or legal entity) to whom the Personal Data refers.
Data Processor (or Data Supervisor)
The natural or legal person, public administration, or any other body, association, or organization authorized by the Data Controller to process Personal Data on behalf of the Data Controller, following this privacy policy.
Data Controller (or Owner)
The Data Controller is the natural person, legal person, public administration, or any other entity responsible for determining the purposes and methods of processing Personal Data and ensuring the security of such data. The Data Controller, unless otherwise specified, refers to the Owner of MechTutoring.com, Atinderpal Singh.
This Website
Refers to the hardware or software tools by which Personal Data from Users is collected, specifically MechTutoring.com and any associated services or applications (such as Facebook).
Cookie
A Cookie is a small piece of data stored on the User’s device by the website or application to enhance the User’s experience and facilitate efficient website operations.
Legal Information
This privacy policy has been prepared in accordance with the obligations under Art. 10 of EC Directive 95/46/EC and the provisions of Directive 2002/58/EC, as amended by Directive 2009/136/EC, concerning the use of cookies and the protection of personal data.
This Privacy Policy applies solely to MechTutoring.com and any affiliated services or Facebook applications. For any further information, please contact the Data Controller as outlined in this policy.